Ticket Exchange
We’re happy to offer a safe ticket exchange service to protect our community from scams in the weeks leading up to the event. A member of the Harvest team will handle the transfer between seller and buyer, with each paying a $15 processing fee. This service securely manages payments and ticket issuance, making the process smooth and reliable. Please read the instructions below carefully and check the FAQ if you have questions.
STEPS TO RESELL A TICKET
- 1. Fill out the Ticket Exchange Form. Sellers without buyers, and buyers without sellers, will be matched on a first-in, first-out (FIFO) waitlist. This built-in feature helps reduce confusion and clutter in the Facebook group.
- 2. The seller will receive an email with a unique Access Code and the TicketWeb ticket page link. They enter the code to access the Ticket Exchange feature on the Harvest TicketWeb page. The seller pays the processing fee for each ticket and receives a purchase confirmation email from TicketWeb.
- 3. Each buyer listed on the form will automatically receive an email with a unique Access Code and TicketWeb link to complete their ticket purchase. Confirmation will be emailed automatically.
- 3a. If the seller wishes to keep some tickets, they will receive an email with a unique Access Code and link to repurchase them at the original price.
Once all transactions are complete, the ticket admin will refund the seller’s original purchase. Please allow 5–7 business days for the refund to appear on the credit card statement. Tickets will be sent by email one week before the event.
DEADLINE
The ticket exchange service is available until a day or two before the event. We will refund exchange fees for all transactions where the buyer has not completed the purchase.
FEES
For the Seller
| Tier/Service | Seller Pays | Breakdown | Face Value | Taxes & CC Processing |
|---|---|---|---|---|
| Exchange 1 Ticket | $18.90 | $15 | $3.90 | |
| 1 | $363.31 | $300 | $63.31 | |
| 2 | $403.91 | $335 | $68.91 | |
| 3 | $444.51 | $370 | $74.51 | |
| RV | $258.91 | $210 | $48.91 |
For the Buyer
| Tier | Buyer Pays | Breakdown | Face Value | Ticket Exchange Fee | Taxes & CC Processing |
|---|---|---|---|---|---|
| 1 | $380.71 | $300 | $15 | $65.71 | |
| 2 | $421.31 | $335 | $15 | $71.31 | |
| 3 | $461.91 | $370 | $15 | $73.91 | |
| RV | $276.31 | $210 | $15 | $51.31 |
EXCHANGE FAQ
- Q: What does it cost to use the ticket exchange service?
- A: Sellers and buyers each pay $15 per ticket exchanged.
- Q: What if I purchased multiple tickets but want to sell only some?
- A: Only the tickets exchanged are charged.
- Q: Do I have to use this service to sell my ticket?
- A: This service is recommended for transactions between people who don’t know each other. Trusted contacts can transfer tickets directly when emailed the week of the festival. Tickets are single-use. Harvest Festival and alienInFlux cannot verify tickets sold through other channels.
- Q: Can I use this service for a hard ticket?
- A: Only tickets purchased online via TicketWeb can be exchanged. Hard ticket holders should arrange in-person transfers and only accept tickets from people they trust. Hard tickets cannot be refunded through this system due to lack of recorded purchase information.
- Q: Why is there a $15 exchange fee?
- A: TicketWeb doesn’t support resale. This fixed-fee service ensures fairness, prevents scams, and compensates the Harvest team member for their time.
- Q: How can I avoid scammers?
- A: Only use the official link on this page.